Terms & Conditions

Conditions, house rules, cancellation

 

 

The website www.appartement-mauterndorf.at offers the opportunity to make a non-binding booking request to the accommodation provider or to book directly online. By requesting or booking you agree to the general terms and conditions as well as to the cancellation policy and the house rules. The Austrian hotel contract conditions or the General Terms and Conditions for the Hotel Industry (AGBH Austria) apply:

+ General Terms and Conditions for the hotel industry

 

 

Cancellation policy

 

• up to 30 days before arrival: no cancellation fee
• from 30 days before arrival: 70% of the total price
• from 7 days before arrival: 90% of the total price

We recommend a travel insurance www.europaeische.at . Please also ask your credit card company whether travel insurance is included.

 

 

Prices and booking

 

All prices are per night and per apartment including VAT. Final cleaning is charged once per stay. Local tax (from 15 years) applies per night and person. Prices are regularly checked and updated. There is no legal claim in the event of incorrect price information on the website.

The respective seasons change every year. We recommend making an inquiry to find out the season times and associated prices. In the online booking tool you will receive the currently valid prices directly.

 

Non-binding inquiry
You have the opportunity to make a non-binding booking request. You will then receive information about availability and an offer. A binding booking is made after a written or verbal confirmation.

Online booking
When you book online, you book an accommodation directly and bindingly. You will be asked to deposit credit card details as a guarantee. However, the credit card is not charged. You pay during your stay in cash or with card.

 

 

House Rules

 

Check-in & Check-out
Check-in on the day of arrival from 3:00 PM. Check-out on the day of departure until 09:00 AM.

Parties & events
Parties and loud events are not permitted in the apartment house. We ask for your understanding that we are a accommodation for families and guests who would like to relax.

Pets
No pets are allowed in our apartments.

Smoking
Smoking is prohibited in all rooms in the apartment house. Our guests enjoy cigarettes on the balcony or terrace.

 

 

Host / contractual partner

 

Appartement Mauterndorf
Philipp Wiedl, MA
Markt 35
A - 5570 Mauterndorf

Tel.: +43 650 4179240
E-Mail: info@appartement-mauterndorf.at

Registration number: 50504-008125-2020